Service
Receiving Goods & Examination of Shipments
Receipt of incoming consignments on behalf of importers and thorough examination in coordination with customs authorities.
We stand in for you at the port. From taking delivery of the consignment to attending the examination with the Customs officer, our staff is physically present — and reports back with photographs and facts, not assumptions.
What this service covers
- Receipt and acknowledgement of incoming consignments on the importer’s behalf
- Attending first-check and second-check customs examinations
- Cargo survey, tally, condition reporting and photographic documentation
- Damage and shortage reporting for insurance and claim purposes
- Sample drawing, testing coordination and laboratory follow-up
- Real-time updates so you know the status before you have to ask
Why clients hand us this work
Because it is handled by a Licensed Customs Broker who has been doing it since 2014 — not passed down a chain of subcontractors. You get one named contact, proactive milestone updates on WhatsApp and email, transparent pricing with no hidden charges, and a complete, audit-ready document set at the end of every shipment.
Frequently asked
Yes — physically, every time. A trained staff member from our office attends the examination, answers officer queries on the spot and sends you photographs and a status update the same day.
We document the condition immediately with photographs and a survey report, raise the shortage or damage certificate with the custodian, and give you the paperwork you need for an insurance claim.
Other services that often go with this one
Ready to move your cargo without the usual delays?
Send us your invoice, packing list and port pair — you will have a transparent, all-inclusive quotation, usually the same working day.